Common Problems

The original Dorman motors fitted to the retractable running boards on the 4th generation Ford Expedition are prone to failure.
If you are having problems with yours, the fault could be with the motor itself or the swivel brackets that it's mounted on.
See our home page for more information on this.

EL Version

If you try buying an original Ford motor, you will find that they are very expensive, and come with the bracket.
They supply different motors for the Expedition EL, but this is only because the bracket is different.
Our motors come without the bracket and will fit the EL as well as the standard wheelbase truck.
Removing and refitting the bracket is simple.
See our Teardown page for details.


2014 onwards connector
Connector used
 

Order the correct side motor!

LEFT / RIGHT refers to - as viewed from inside the cab, facing forwards.
If your vehicle is intended to drive on the right hand side of the road, order a left motor for the drivers side, or a right for the passenger side.

left right meaning

LEFT motor 2018-24

RIGHT motor 2018-24

Motor PAIR 2018-24


Add bearings to your order?

The nylon-on-steel bearings tend to get gummed-up and/or worn out.
Replacing the whole hinge bracket is expensive.
Take the economy route by just replacing the bearings.
We stock a full set of 16 small and 2 large bearings, enough for both hinges on one side.

Set of Ford running board bearings

Dismantling Old Hinges

In general the process is to set up a press or vice to push out the pins whilst gently heating the surrounding metal.
The bearings will then pretty much just fall out

Reassembly

The bearings are slightly oversize as supplied
Prepare the bearings for correct fit by passing a Dremel grinding disc along the join.
The new bearings will then just push in.
Then refit the pins using a press or vice and heat as before.

Buy set of 18 bearings


Dispatch and Tracking

Motor delivery is via our US stockist, usually by USPS or Fedex and usually takes 5-7 days from date of order, for customers in the US.
(Other destinations may take longer)
Bearings are dispatched from the UK by Royal Mail, usually taking 5-6 working days.

We will send you tracking information on request.

Customs Duty Free

We guarantee, for customers in the USA, you will not be surcharged for any type of import duty on any motor, as these are sent to you from our US distributor.

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Guarantee to our customers

All our products carry a full 1 year guarantee.
If a fault should develop at any time over the 12 month period, simply return for a free replacement or repair.

Faulty or incorrectly supplied goods may be returned within 30 days for a full refund including P&P

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