Common Problems

The original Dorman motors fitted to 2015-17 Lincoln Navigator retractable running boards are prone to failure.
If you are having problems with yours, the fault could be with the motor itself or the swivel brackets that it's mounted on.
See our home page for more information on this.

Long Wheelbase Version

If you try buying an original Ford motor, you will find that they are very expensive, and come with the bracket.
They supply different motors for the Navigator L, but this is only because the bracket is different.
Our motors come without the bracket and will fit the L as well as the standard wheelbase truck.
Removing and refitting the bracket is simple.
See our Teardown page for details.

Pre-2015 Version

During 2014, Lincoln changed the type of motor used.
This features a different harness connector.
If yours has this earlier type of connector, please go to our Navigator 07-14 page.
2007-14 connector
Older type connector for 2007-14 version
2014 onwards connector
Versions from 2015 onwards
 

Order the correct side motor!

LEFT / RIGHT refers to - as viewed from inside the cab, facing forwards.
If your vehicle is intended to drive on the right hand side of the road, order a left motor for the drivers side, or a right for the passenger side.

left right meaning



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Ford F-150 / Expedition
2009-2017
Hinge bracket bearing set

The nylon-on-steel bearings tend to get gummed-up and/or worn out.
Replacing the whole hinge bracket is expensive.
Take the economy route by just replacing the bearings.
We stock a full set of 16 small and 2 large bearings, enough for both hinges on one side.

Set of Ford running board bearings

Dismantling Old Hinges

In general the process is to set up a press or vice to push out the pins whilst gently heating the surrounding metal.
The bearings will then pretty much just fall out

Reassembly

The bearings are slightly oversize as supplied
Prepare the bearings for correct fit by passing a Dremel grinding disc along the join.
The new bearings will then just push in.
Then refit the pins using a press or vice and heat as before.

Send us your email address after purchase and we'll send you a pdf of the full process in detail

Dispatch and Tracking

Motor delivery is via our US stockist, usually by USPS or Fedex and usually takes 5-7 days from date of order, for customers in the US.
(Other destinations may take longer)
Bearings are dispatched from the UK by Royal Mail, usually taking 5-6 working days.

We will send you tracking information on request.

Customs Duty Free

We guarantee, for customers in the USA, you will not be surcharged for any type of import duty.

Running Board Solutions for your vehicle.

Click on one of the links
below for more information
on economical solutions.


 

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Customer satisfaction guarantee

Customer Satisfaction
Guarantee to our customers

All our products carry a full 1 year guarantee.
If a fault should develop at any time over the 12 month period, simply return for a free replacement or repair.

If, for any reason, you are unhappy with your purchase on receipt, simply return within 30 days for a full refund including P&P.